GENERAL INFORMATION ABOUT THE FESTIVAL
What format will the CINEMANIA Film Festival take this year?
Will the films shown in theatres also be available online?
How to find out about CINEMANIA's programming?
Will there be a printed catalog?
Will there be any master classes or lectures this year?
We are always keen to offer additional master classes or events to our loyal fan base, free of charge. The full schedule of all our related events is available here.
How do I vote for the Mel Hoppenheim Audience Award this year?
You can cast your vote via the online form once the festival has started. More information to come.
Will CINEMANIA films be presented with subtitles?
As it is the tradition at CINEMANIA, all of our films, with some exceptions, are presented with English subtitles for greater accessibility across the country. On our online platform, some films in languages other than French will be presented with either French or English subtitles.
Can I create "My Schedule" for movies like before?
Unfortunately, it is not possible to create a "My Schedule" for the 2021 edition. Films purchased on the CINEMANIA online platform will be in your personalized library.
When will tickets be on sale?
All tickets will go on sale on October 25th, 2021 through our online ticketing service.
What are the prices?
|GENERAL ADMISSION ONLINE||8.50$|
|GENERAL ADMISSION IN THEATRE||14$|
|SENIOR GENERAL ADMISSION IN THEATRE||13$|
|YOUTH GENERAL ADMISSION IN THEATRE (25 years old or less)||12$|
|OPENING GALA - IN THEATRE||20$|
|CLOSING CEREMONY - IN THEATRE||18$|
|"ALINE" GALA - IN THEATRE||25$|
|6 FILMS BOOKLET - IN THEATRE **||75$|
|HYBRID PASS ** **||250$|
|PROFESSIONAL PASS **||190$|
|ONLINE PASSEPORT **||75$|
|COMBO EVENINGS OF QUEBEC SHORTS - IN THEATRE||15$|
|SINGLE SCREENING - SHORT FILM - IN THEATRE||10$|
* 65 years and older
**Passports do not include the opening and closing galas and special events.
***These prices do not include our ticketing supplier's sales fees. These will be added at the time of purchase.
Will there be an in person box office?
This year, tickets will be sold exclusively online, there will be no on-site sales. To purchase your tickets, go directly to our online ticketing service. If you encounter any technical problems while purchasing your tickets, please contact Ticketpro at firstname.lastname@example.org or their toll free number 514-790-1111 or 1-866-908-9090. For all other questions, please contact our customer service by email or by phone at (514) 235-4525.
Will the films presented in theaters have multiple screenings?Some films will be shown several times and in different theatres. Please refer to the programming for more information.
What is the ticketing policy?
There are no refunds or exchanges. If you have COVID19 symptoms, please contact us at email@example.com
What payment methods are allowed?
Due to the COVID-19 pandemic, there will be no onsite sales, so we do not accept cash, checks or wire transfers. For the indoor sessions, debit cards (TD and RBC) and credit cards (Visa, Mastercard and AMEX) are allowed through our online ticketing system.
For our online platform, we only accept credit card payments (Visa, Mastercard, AMEX, Discover & Diners, China UnionPay and Japan Credit Bureau).
I want to make a donation to help CINEMANIA: how can I do it?
Your donations are greatly appreciated, especially in the current context of the COVID-19 pandemic. CINEMANIA is facing important challenges in order to continue to fulfill its mandate as a non-profit cultural organization. Therefore, when you purchase a ticket for our Festival on our online ticketing service, you can make a donation. All donations are welcome and we thank you for your support.
HOW THE PASSPORTS WORK
How does the HYBRID/INDUSTRY PASS work
Simply enter your promotional code in the space provided when you reserve your screening (see example in the image below). Tickets can be reserved up to 30 minutes after the beginning of the screening.
For the online programming, the HYBRID / INDUSTRY PASS holders will receive an email within 24 hours of their purchase, inviting him/her to activate his/her new account or to connect to his/her existing account on our online platform in order to have access to all the films available online.
Please note that the films of our online programming will only be accessible from the launch of the Festival on November 2nd, 2021 according to a predetermined schedule. You can consult the schedule here. (coming soon)
For more information, please visit the ONLINE PLATFORM section. (coming soon)
I have an HYBRID PASS or a PROFESSIONAL PASS, can I go to all the screenings
The HYBRID PASS or the PROFESSIONAL PASS does not guarantee access to the screenings. All PASSPORT holders must reserve their ticket online before the start of the screening. Late arrivals may result in denial of access to a screening. No exceptions will be made on site by CINEMANIA staff.
Who is the PROFESSIONAL PASS intended for?
Once your information has been verified by the CINEMANIA team, you will receive a link that will allow you to complete your transaction and receive your PROFESSIONAL PASS.
I am a member of the press, how can I get an accreditation?
Click here to access the form.
HEALTH MEASURES RELATED TO COVID19
Do I need a Vaccine Passport to attend the CINEMANIA Film Festival?
All festival-goers must present their Vaccine Passport, as well as a photo ID (health card, driver's license, passport, etc.) at the entrance of the theatre before each screening. No entry will be possible without the presentation of these two documents.
Do I have to wear a mask during the screenings
The capacity of the screening rooms have been restored to normal, so masks must be worn at all times inside the auditoriums, even when seated. However, you may remove your mask to eat and/or drink during the screening.
Can I get a refund if I have COVID-19?
If you have purchased a ticket and you have COVID-19 symptoms, please contact us at: firstname.lastname@example.org
For questions regarding the online platform, please go to the "How does CINEMANIA Online work?" tab, or you can reach us by phone or email.
How to reach us: